Broad Vision

One-to-One Enterprise, Infoexchange and Commerce

Vignette

V6 Content Suite

Divine, inc.

(formerly known as Open Market)

Interwoven

TeamSite Content Management

Documentum

4i eBusiness Platform

FileNet

(Panagon products)

IBM

Content Manager for Multiplatforms V7.1

Computer Associates

CleverPath Enterprise Content Manager

Microsoft

Content Management Server 2001

Scalability

 

 

 

 

 

 

 

 

 

 

Server side

- Ability to consolidate of stand alone modules to an open platform

- High scalability

- High credibility

- One-to-One Enterprise - platform.  Self-Service 每 applications.  Command Center 每 presonalization.  Analytics - analysis and reporting applications.

- Infoexchange - portal technology.  Content 每 manageability.  Publishing Center 每 interface.  Instant publisher 每 functionality.

- Uniform content architecture

- Evolution from a suite of products to a platform. 

- Provides extensive content management, integration and analytics.

- Application Power

 Pack 每 comprehensive set of reuseable, cross-platform and packaged application modules.

- Multi-channel Communication Server 每 mobile e-business applications. 

-Aggregation, Personalization and Syndication Servers 每 rapid gathering, personalized content and distribution capabilities.

- Thermo Electron recently purchased Vignette and will provide and power website, portals and intranet functions. 

- Collaborative Commerce Server 每 rapid, secure and guaranteed exchange. 

- Advanced Deployment Server 每 development, testing and production. 

- Mobile Application Suite - transaction, integration, notification and data aggregation to wireless handhelds.

 

- Scalability is defined as unlimited.

- Mixes content functionality with high-performance technology base

-Acquired by divine, inc. which provided platform backbone.  3.6.2 versions of Content Server, Content Centre, Catalog Centre, Marketing Studio, Satellite Server

- Separates portals by Customer, Employee and Partner extranet.  Able to communicate over various channels, including direct, distributors and net marketplaces.

Add-on modules for SunCluster and Microsoft Cluster server solutions to increase the scalability

Multiple configurations available for server scalability

Scales from single server to worldwide implementation with hundreds of servers

- Ability to grow from a single workstation system to a networked enterprise-wide solution

- Ability to maintain collections on a single PC hard drive, then grow to being managed by Storage Servers that contain terabytes or even petabytes of data

- Scalable enterprise directory

- Allows incremental increases in system capacity as support for more concurrent users is needed or as additional storage capacity is required.

 

- A single two-processor 700 MHz Web server can deliver a throughput of 65 pages/sec (106 ASP gets/sec) at approximately 85 percent CPU utilization.

- A four-node Network Load Balancing cluster of four-processor 550 MHz Web servers can deliver a throughput of 235 pages/sec (382 ASP gets/sec) at approximately 85 percent CPU utilization.

 

Client side

- Entertains multiple users

- Main focus is on customer transactions

- Business Commerce 每 marketplace functionality.  Marketmaker - off-line, on-line e-markets.  Retail Commerce - complete solution for retailers.  Travel Commerce - personalized travel, etc.  Billing - electronic bill presentation and payment application (EBPP).

- Virtual room allows for team members to invite customers, employees and partners to participate.

- Provides file management, threaded discussions and calendars.

Packaged applications.

- Relationship Management Server 每 analysis and business insight. 

- Business Integration Studio - connects e-business with internal business applications.

- Applications include:  Manufacturing 每 Rich Product Repository, Customer Extranet, Distribution Partner Portal, B2B and B2C Selling Site and Vertical Exchange.  Media and Publishing - Financial News Site, Multimedia Conglomerate, National Broadcaster, Major Daily Newspaper.

Has been tested to support 2000 concurrent users

Unlimited content contributors

Highly scalable

 

 

 

Workflow

 

 

 

 

 

 

 

 

 

 

Customization of workflow

- Through Lifecycle Management program allows automation and manual entry of work processes.

- Promotes end-to-end methologies.

- Through the use of StoryServer. 

- Recommends content interactively based on behavior patterns and information in user profile.

- By separating content and design.  Enables multiple users to complete tasks.

Workflow rules can be customized and implemented

Workflow rules can be customized and implemented to fit organization*s needs

Customized workflow rules can be implemented

Users can choose, on an ad hoc basis, where to send a document or folder. Serial workflows can also be predefined for standard work processes.

A powerful and flexible process workflow enables end-sites to manage their digital content to mirror their business process and content publication needs.

The open event model used in e-mail notification combined with the robust publishing API makes it easy to extend the standard workflow into customized applications such as multiple levels of approval or author-determined routing.

 

Easy to follow

- Yes,  role based

- Yes

- Yes

Workflow are sent out by utilizing e-mail in-placed e-mail system

Workflow can be access via web browser or Documentum provided interfaces

Workflow are sent out via SMNP

Content Manager workflow components allow the movement of documents and folders from one workbasket or queue to another.

 

Offers easy to configure e-mail notification options and extensive built-in reporting.

 

 

Tractability

- Robust search capability

- Yes, through Virtual Room

- Yes, through Dynamic Nav

Allow users to track the progress of specific workflow

Workflow can be track easily to improve the productivity and efficiency

Workflow can be traced with additional add-on module/suite

Additional software required (MQSeries Workflow)

 

 

Security

 

 

 

 

 

 

 

 

 

 

Authentication of users

 

 

 

Uses LDAP, SSL

Uses LDAP and SSL

Centric authentication is implemented

Windows 2000 Server Logo Certification provides single sign-on capability where users can sign on once to access both Windows and Content Manager on enabled Windows servers.

 

Users are authenticated using Windows® 2000 Active Directory™ services. Windows NT® Domains and LDAP authentication can also be used through Active Directory services.

 

Different levels of access

 

- Yes, through Collaborative Commerce Server

 

Provided with multiple level of access

Seven level of access available

Five levels of access available

- Rights Management

- Extensive and customizable access control that supports secured access to Object Servers

- Digital Rights Management

- Access control engine

Multiple levels of approval ensure that content is always reviewed and approved before it goes live on the Web site.

 

Watermarking and encryption

N/A

N/A

N/A

Data encryption available

Data can be encrypted

Data are encrypted

Image watermarking capabilities that can be used by content owners to enhance the protection of intellectual property rights by creating their own mark to be applied to their images

- Watermarking, scrambling, encryption

- Content inspection engine

 

Ease of use

 

 

 

 

 

 

 

 

 

 

User interfaces

- Consists of MS based products

- Easy to add and administer content

-

- MS based products

- Easy-to-use templates

- Direct publishing onto development, staging or live production Web servers.

Web browser interface and e-mail interfaces are used. Content can be easily added via user friendly interfaces

Users can access the system via a web browser or via an explorer-like interface.

Users can access the system via in-placed e-mail system or explorer-based interface

- ODMA provides interface with popular programs such as MS Word and MS PowerPoint

- Version control

- Popular offices applications are supported

- Easy-to-use templates

- Direct publishing onto development, staging or live production Web servers.

 

Administrative tools

 - Analytical software allows for tracking and review of presentation content.

- Separates content and presentation

- Tables of contents for search results, workbasket and folder contents include a tree view for easy navigation..

- Automatically generate table of content

- Filters allow in Java.

- Problem analysis/trace tools

-

- Content Management Server installs easily through simple installation wizards

- Allows site administrators to easily move content and Web sites between servers

 

Allow administrators to schedule backup, purge data for different storage devices => Increase storage (Multi-Store)

Administrative tools can be accessed via a web browser or Documentum provided explorer-like interface

Explorer-based administrative interface is available to make the administration easy

"Explorer"-like interface included with table of contents:

- Tables of contents for search results, workbasket and folder contents include a tree view for easy navigation..

- Automatically generate table of content

- Filters allow control over what kinds of items are to be listed in the workbasket table of contents.

- Problem analysis/trace tools

The end-user and the system administrator tools are available as web-based GUIs. In addition, a way that a 30-second music clip is automatically many of the same functions can also be performed by command line utilities.

- Content Management Server installs easily through simple installation wizards

- Allows site administrators to easily move content and Web sites between servers

 

Input data

 

 

 

 

 

 

 

 

 

 

Meta-data

 

 

 

Metadata structure supported

Metadata structure is fully supported

Metadata structure is supported with additional add-on module

 

Provides a database for storage and search of metadata for any content. The fields defined for content metadata can be easily customized based on client requirements.

 

 

Data formats supported

 

 

 

More than 50 industry standard media formats are supported

More than 200 industry standard media formats are supported

Support most industry standard media formats

All popular formats.

Includes plug-ins for most common media types, such as

mpeg, Quicktime, mp3, jpeg, pdf, doc, xls, ppt.

Wireless content.

Mpeg, avi, mp3, jpeg, pdf, doc, xls, ppt. Wireless content.

 

Content format conversion on fly

 

 

 

 

 

 

No

The system offers an automatic and extensible content transformation mechanism. For example, an image can be saved in the system in a high-resolution format but converted to a lower resolution format when it is sent to a customer who is using a low bandwidth connection.

Dynamic template switching.

 

Content synchronization

 

 

 

Allow multiple users to access the same content simultaneously

Allow multiple users to view the same file while only one is allowed to modify/edit the file

Allow users to view the latest version of documents

 

 

 

Multi-channel publishing

 

 

 

 

 

 

 

 

 

 

On-line

 

 

 

Strong web publishing capability such with additional features such as site recovery

On-line publishing is available with additional add-on module/suite

With additional add-on modules, web-publishing is available

HTML, streaming audio and video

HTML, streaming audio

 

 

Off-line

 

 

 

Available with additional modules and suites for CD, wireless distribution

Off-line publishing is available with additional add-on module/suite

Add-on modules may be available for off-line publishing

No

No

 

Version control

 

 

 

 

 

 

 

 

 

 

Different states of documents

Yes

Yes

 

Not Available

Indication of the status of documents is provided

Not Available

You can create multiple versions of documents and objects, including multiple versions of specific document annotations.

Supports concurrent content development business activities

 

 

 

History of changes

Yes

Yes, through StoryServer

 

Provide the modification records for all content

Document modification and versioning are recorded

Versioning control is available

 

 

 

 

Multi-editing support

Yes

Yes, through StoryServer

 

Allow multiple content editors to access and contribute to a same site.

Allow only one user to edit a specific file at time, but other users will be able to read the file

Allow only one user to edit a particular file at time. Others will have the right to read the latest version of the file

 

 

 

XML support

- Uses Document Type Definition (DTD) in existing environment. 

- Able to convert MS based products to ESS module to XML format.

- In addition, supports Java.

- One of the first companies to adopt.

- Developed Information and Content Exchange (ICE) standards.

- In addition, supports Java 2 Platform, Enterprise Edition, J2EE, Scripting Environment and Java Bean

-          Supports XML and WML.

-          In addition, supports Java

XML support is essential and extended XML support can be achieved with add-on module

XML is fully supported along with variation of XML-like languages.

XML is supported

 

XML/HTML support to manage structured documents and web content

 

Gateways to other enterprise systems

- Yes

- Yes

 

Integrates with legacy systesm, business-critical database, content delivery system, CRM, eCommerce, eSupply chain systems.

Integration with enterprise-wide systems such as  SAP, PeopelSoft, Plumtree, BEA,etc. are available

Integration with SAP/R3, CRM, Vignette and other enterprise-wide systems are available with add-on modules

 

CommonStore is part of the Content Manager portfolio for enterprise content management. CommonStore seamlessly integrates SAP, Lotus Domino and Microsoft Exchange Server with IBM archives.

Oracle and Peoplesoft

Robust API support

- Yes

- Yes

 

Offers open-system interfaces,

Support open-system Interfaces

Support open-system interfaces

 

- Visual and non-visual Java beans

- Non-visual ActiveX controls

- C++ programming interfaces

- Extensive on-line assistance

The system can be accessed from C++, Java, COM and .NET programs via corresponding

Integration Server APIs.

Multi language support

-Supports PDF, RTF, PostScript, HTML, XSL and XML.

 

- Supports HTML,XML, WML.

Versions in English, German, French, Japanese are available

Versions in English, German, French, Japanese and Korean are available

One the English version is available from out-of-box product

 

 

Allow content contributors to target localized content objects to specific users based on individual language preferences.

Support

 

 

 

 

 

 

 

 

 

 

Tech support

N/A

Yes

Yes

Global and local support available 24/7

Global and local support available 24/7

24/7 telephone support available

On-line knowledge base

On-line

Hot phone line

On-line knowledge base and newsgroups

 

Consulting

N/A

Yes

Yes

Consulting services available

Consulting services available

Consulting services are available

IBM® Global Services and IBM Business Partners can help to implement a successful content management solution in a timely manner.

Numerous third party providers

Numerous third party providers

 

Training

N/A

Yes

Yes

Designed training courses available

Training and certification programs are available

Training courses are available and offered

A number of coerces are available

A number of coerces are available

A number of coerces are available

Analytical tools

-Through XML content and XSL, users can create tools, etc. for desired audiences

- Defined and viewed by user, role or segment

- Through System Audit Tool 1.4

Not Available

Additional analytical tools can be integrated into the system

Analytical reports can be generated with add-on module

No

No

No

Financial health

- Rated as a high risk with low return. 

- The price-to-earnings multiple is negative and the price-to-sales multiple is slightly higher than the industry average. 

- Earnings growth in the past year has decelerated moderately compared to earnings growth in the past three years. 

- Shares are not moving, stagnant. 

- Consistent in pricing over the past year. 

- Revenue for FYE 1999 to FYE 2000 每 258% increase, FYE 2000 to FYE 2001 每 40% decrease. 

每 Operating margin is 59% while industry average is 63%. 

- No debt, moderately liquid and low value because of recent financial performance.

-          Rated as a high risk with low to moderate return.

-          Quarterly reporting was higher than expected with financial brokerage firms acquiring most of the outstanding shares. 

-          The price-to-earnings multiple is negative and the price-to-sales multiple is slightly higher than the industry average. 

-          Revenue for FYE 1999 to FYE 2000 - 312% increase, FYE 2000 to FYE 2001 - 23% decrease.