Raymond Sin
Construct: Flexibility
 
 
 

IS Flexibility – Items

 

 

IS Flexibility (FX)

FX1

Our systems support a wide variety of hardware

FX2

Our systems support a wide variety of software

FX3

Our systems support a wide variety of communication technologies and core applications

FX4

Our systems are flexible enough to meet our changing needs and diverse business processes

FX5

Users with various skill sets are supported by the systems to perform efficiently and effectively

FX6

Our systems import and export data easily and readily

FX7

The degree of formal design separation within a technology is high

FX8

A technology contains built-in capacity for change

FX9

Data and components are integrated consistently across a technology

FX10

Changes can be made to a technology in a timely manner

FX11

Up-to-date knowledge about the operation and maintenance of a technology exists and is communicated

FX12

Technology maintenance and user organizations operate according to the requirements of each other and the total organization

All items are measured on 7-point Likert scale from “strongly disagree” to “Strongly agree”.

Items 7 to 12 are adopted from Nelson, K.M., and Cooprider, J.G. “The Relationship of Software System Flexibility to Software System and Team Performance” Proceedings of the 22nd International Conference on Information Systems, Louisiana, USA (2001).